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AI promised to take away our burnout. But what if it’s doing the opposite? Eric Glass sits down with creative strategist Andy Newman (Creative Taxi) and organizational psychologist Dr. Kira Schabram (Penn State) to find out what happens when AI raises expectations faster than it raises productivity — and how leaders can bring their workplace to a healthier temperature.

Host Eric Glass sits down with Kaila Lopez (Morning Brew) and Dr. Karen MacMillan (Ivey Business School) to unpack why sugarcoating feedback leaves teams starving for clarity — and how leaders can build a culture where candor, trust, and two-way conversation are always on the menu.

Job seekers are hitting “apply” hundreds of times and hearing nothing back. Recruiters are drowning in resumes. And somewhere in the middle, the human connection has been lost. Host Eric Glass talks with UX designer Yazin Joseph and Kirsten Krug (Kansas City Chiefs) to learn what it really feels like to apply and recruit in the age of AI. Together, they explore how tech, empathy, and trust can make hiring feel human again.
 

What you’ll learn in this episode 

First-time job seekers today face a tough reality. Starter jobs — those first chances to learn and grow — are disappearing. Host Eric Glass connects with YouTuber Andrey Yasinsky and workplace futurist Alexandra Levit to explore how artificial intelligence is reshaping the job market, company structures, and the future of work — and what it means for employers who risk losing their next generation of talent.

Career journeys don’t come with directions anymore, and that can leave people feeling lost. Eric connects with Angela Chambers, network news producer turned talent acquisition leader, and Megan Rafuse, therapist and CEO (Shift Collab) about how organizations can support and guide their people when the path to growth is unclear.

Many employers are pushing for a return to the office — but a segment of today’s top performers isn’t coming back. Even in a softer job market, these workers are prioritizing autonomy and location flexibility in ways that traditional policies can’t easily absorb. In this episode, Eric speaks with Sam Laliberte, founder of Freedom Lifestyle, to unpack why some high-value talent is drawing a firm line on in-office expectations, and what leaders should do when flexibility becomes a make-or-break condition.

AI is reshaping workplace decisions faster than most organizations can explain. In this episode, host Eric Glass digs in with Sal Khan, founder and CEO of Khan Academy, and Katrina Agusti, CIO of Carhartt, about how leaders can manage AI-driven change without losing trust. From transparency to responsible adoption, they explore what it takes to bring people along when technology moves faster than certainty.

As AI reshapes workflows and compresses roles, the stakes of reskilling are rising across the enterprise.

In this special bonus episode, Eric Glass sits down with Sal Khan, Founder and CEO of Khan Academy, to discuss how AI is changing the economics of work — and why reskilling may not solve itself. They explore what happens when organizations rely on market forces or individual initiative to absorb disruption, and where the risk ultimately lands.

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HR leaders have more workforce data than ever. But when metrics get questioned, dashboards create debate, and executives turn to the numbers they trust most, HR’s influence can take a big hit.

In this episode, Eric Glass sits down with Stacey Harris (CRO and Managing Partner, Sapient Insights Group) to explore why workforce data often breaks down under scrutiny, and what it takes for HR to deliver insights CEOs and boards actually trust.

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In today’s leaner, flatter organizations, top performers don’t just drive results. They often carry structural weight. But when too much work, knowledge, and decision-making concentrates around a few indispensable people, talent density can quietly become talent dependency.

In this episode of Piece of Work, host Eric Glass sits down with Rebecca Kehoe (Professor, Cornell University) and Brandy Garnero (CHCO, Foundry Commercial) to explore how superperformers can create hidden enterprise risk — from execution bottlenecks and burnout to knowledge concentration and succession gaps — and what HR can do to protect business continuity without lowering the bar.

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If one of your most important leaders left tomorrow, who could actually step in?

Not eventually.

Not after a stretch assignment, a development plan, or six months of coaching.

Tomorrow.

That’s where leadership pipelines get tested. In this episode of Piece of Work, host Eric Glass sits down with Wharton professor Peter Cappelli and MCC Label CHRO Tatiana Berardinelli to examine why many organizations no longer develop future leaders with the consistency they once did, what gets exposed when succession plans don’t reflect real readiness, and how HR can rebuild leadership capacity before a critical role is suddenly empty.

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Your organization may look like it’s moving: meetings are happening, plans are active, teams are pushing harder. But motion isn’t the same as progress.

Change fatigue often shows up quietly. Decisions slow down. Managers get overloaded. Adoption looks shallow. Then the cost starts to become visible in productivity, execution, and eventually the P&L.

In this episode of Piece of Work, host Eric Glass talks with Andrew Seaman, Editor at Large for Jobs and Career Development at LinkedIn News, and Deepa Abi, a transformation leader with deep enterprise experience, about what leaders miss when change looks fine in the boardroom but breaks on the front line. They dig into why workers are holding onto jobs out of fear, how fatigue turns into business risk, and where HR has the most leverage before the damage becomes financial.

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Frontline turnover rarely shows up in the financials first. It shows up in overtime, scheduling volatility, absenteeism, manager strain, and the slow erosion of service consistency. 

In this episode of Piece of Work, Dallas Cowboys CFO Tom Walker joins host Eric Glass to examine the moment churn stops being an HR issue and starts becoming a business problem for Finance. The question isn’t whether turnover matters. It’s how early HR can surface the warning signs, and how quickly leaders can connect those signals to revenue risk before the damage is done. 

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Most compliance failures don’t start with a lawsuit, a regulator, or a damaging headline. They start with a small decision, a missed update, or a process that quietly drifts out of sync with the business. In this episode of Piece of Work, host Eric Glass sits down with Courtney Vinopal, Senior Reporter at HR Brew, and Mark Bateson, Global HR and Payroll Transformation Leader at Deloitte, to explore how routine workforce decisions can evolve into major enterprise risk. They unpack why organizations miss early warning signs, how compliance gaps emerge as businesses move faster, and what HR leaders can do to strengthen governance, maintain visibility, and stay ahead of problems before they become public.

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Most workforce planning still starts with a job, but work is changing too quickly for that model to keep up. Ravin Jesuthasan argues that HR can no longer operate only as a steward of employment. It has to become a steward of work, helping the business redesign how work gets done instead of just filling requisitions. Ravin, global transformation leader at Mercer and co-author of Work Without Jobs, explains why the real building blocks are tasks, skills, and machine capability, and why the organizations moving fastest are prototyping new operating models before everyone else catches up.