Report
Empowering retail managers to unlock their workers’ potential
Conquering the frontline manager complexity crisis
What you’ll learn:
Top research findings from the retail industry
Five areas of opportunity to support managers of frontline workers
How retail employers can increase retention and operational efficiency
Retail organizations are facing a complexity crisis due to the explosion of different types of work and workers, a disconnect between available skills and evolving roles, and ever-shifting compliance requirements.
New Dayforce research surveyed frontline workers, managers, and executives about today’s workforce challenges and found that while workers and managers are closely aligned, there are critical gaps between managers on the floor and leadership in the back office. And these disconnects can have a critical impact on performance, retention, and the customer experience.
To cut through the complexity and realize their full workforce potential, employers need to narrow the gap between managers and executives to make more effective workforce planning decisions that in turn help leaders increase efficiency, boost performance, and improve both the worker and customer experience. Download the special retail industry report to learn more.