ANZ Retail and Hospitality

One platform to power your retail and hospitality workforce

Build a workforce that fuels customer loyalty and growth in ANZ and beyond.
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Trusted by 6 Million Users Worldwide

Overview

Turn your workforce into a competitive advantage

From headquarters to stores, retail and hospitality are becoming more complex as consumer habits shift. Dayforce helps you stay agile by modernising people operations with scalable HCM and global payroll in one platform.
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Why Dayforce

Dayforce helps retail and hospitality organisations prepare for what’s next

Constant change is part of doing business in Australia and New Zealand. That’s where Dayforce comes in. As local competition drives the push for innovation and a sharper focus on your people, Dayforce helps you modernise your workforce operations so you can be agile and stay ahead of the market.

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Stay on top of compliance while protecting your bottom line

Manage company policies and complex requirements to help protect your bottom line. Stay aligned with the Fair Work Act, National Employment Standards (NES), modern awards, and other legal standards while helping reduce administrative work for frontline managers.

Housekeeping Supervisor checking on one of her Room Attendants as she makes the bed in the hotel room
Create an exceptional employee and customer experience

Happy employees mean happy customers. Ramp up new hires quickly, keep people connected, helps support compliance and pay, and provide growth opportunities so your teams can focus on delighting customers.

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Manage costs while driving revenue

Balance labour costs with demand, backed by real-time insights. Monitor the financial impact of plans with payroll and workforce management in one AI-powered platform. Control labour budgets while maximising revenue and service quality.

What you can do

Engage your workforce, delight your customers

Dayforce provides retailers and hospitality organisations with the tools they need to help attract, engage, train, and retain their people, leading to better workforce experiences. That means better experiences for customers, too.
Unify your workforce on a single platform

Replace patchwork systems with Dayforce — one scalable, AI-powered platform that connects HR, pay, time, talent, and analytics in a single experience.

Create fair, flexible schedules

Efficiently generate best-fit schedules with AI-enhanced forecasting. Factor in demand, budget, preferences, and pay rates, while reducing coverage gaps with shift trading.

Stay in control of payroll

Streamline payroll, labour planning, and scheduling in one platform. Configurable settings help manage compliance across complex awards and enterprise agreements.

Attract, retain, and engage your top talent

Recruit top candidates faster with flexible scheduling, training, and career pathing. Dayforce delivers the insights you need to help grow and retain your workforce.

Build a culture of continuous learning

Give your people the tools to grow with AI-enabled training and development. Empower your team to develop skills on the go with mobile training options that work online and offline.

Make informed decisions in real-time

Access reports from a single source of truth to gain visibility into store performance. Spot trends early and make proactive decisions with metrics you can trust.

Partner with a recognised leader in compliance

Dayforce continues to be recognised by industry analysts like Gartner for compliance leadership. For the sixth year in a row, Dayforce is named a Leader in the 2025 Gartner® Magic Quadrant™ for HCM Suites and scored highest in 3 out of 6 Critical Capabilities Use Cases, more than any other vendor.
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What we offer

Bringing your people and processes together

Built for the pace and complexity of retail and hospitality across Australia and New Zealand, the Dayforce platform unites HR, pay, time, and compliance in one intelligent system.​

Services and Support

We help you to succeed with Dayforce

With local teams across Australia and New Zealand and a strong partner network, we’re here to support you at every stage. From setup to ongoing optimisation, our regional expertise helps you get the most from Dayforce.

Your goals are our goals

When you partner with Dayforce, you get more than just HCM technology. From day one, we help you maximise the value of your investment with services that empower your teams to reach business goals.

Get up and running fast with help from our teams, who guide you through a best-practice-based implementation of Dayforce.

Access our robust portfolio of services to help you reduce risk, augment your teams, optimise your business in times of change, and so much more.

Receive continued guidance and resources from our dedicated customer success teams, our vibrant Dayforce customer community, and 24/7 global support.

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Customer Stories

Why our customers love Dayforce

“Adopting Dayforce has been really rewarding for us. We know we made the right choice in finding a system that is accessible for our people and is there when they need it.”​

Johanna Persson

HRIS Specialist

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Awards and Recognition

Don’t just take our word for it

We’re proud to have earned distinguished awards for technology innovation and organisational excellence.

TrustRadius Best Feature Set 2023 TrustRadius Most Loved 2023 TrustRadius Tech Cares 2023 Gartner Peer Insights Customer's Choice 2021 Software Advice Front Runners 2023 Software Advice Best customer Support 2023 Software Advice Most Recommended Capterra Shortlist 2023 Capterra Best Value 2023 Capterra Best Ease of Use 2023 GetApp Category Leaders 2023 G2 Users Love Us Award Badge G2 Leader Spring 2023 Award Badge G2 Highest User Adoption 2023 Award Badge G2 Best Meets requirements Mid Market Fall 2023 SoftwareReviews Gold Medal 2023 Award SoftwareReviews Top Rated 2023 Badge SoftwareReview Champion 2023 Award

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