Retail and Hospitality - Australia and New Zealand

Everything you need to manage your workforce, in one place

Bring your people, pay, and operations together on one AI-powered platform to help you optimise staffing, control labour costs, and support your compliance requirements.

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Trusted by 7 Million Users Worldwide

Overview

Workforce management that fits the way you work

Retail and hospitality businesses face constant operational pressure, from complex award rules to changing demand and rising employee expectations.

Dayforce helps you stay on top of it. It can help you support your compliance requirements, optimise rostering and pay, and deliver a better employee experience all from one platform, with AI-enhanced capabilities built in to help you adapt as conditions change.

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Why Dayforce

Turn your workforce into a competitive advantage

From headquarters to stores, retail and hospitality are becoming more complex as consumer habits shift. Dayforce helps you stay agile by modernising people operations with scalable HCM and global payroll in one platform.

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Make compliance easier to manage

Award interpretation and pay rules are configurable in Dayforce, helping you reduce risk, support alignment with local regulations, and maintain consistency across locations.

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Control costs without compromising service

Build smarter rosters with demand forecasting powered by machine learning (ML) and real-time insights to help you stay on budget, meet demand, and have the right staff coverage across every location.

Improve employee experience with mobile access

Give your people on-demand access to the information they need — from pay to rosters — with AI-powered assistance that reduces admin and helps them get answers quickly.

What you can do

Engage your workforce, delight your customers

Dayforce provides retailers and hospitality organisations with the tools they need to help attract, engage, train, and retain their people, leading to better workforce experiences. That means better experiences for customers, too.

Connect your workforce data

Bring HR, payroll, workforce management, talent, and analytics into one platform. With a single system of record, you can see what’s happening across every location.

Explore Dayforce Suite

Create fair, flexible, and smarter rosters

Efficiently generate best-fit schedules with AI-enhanced forecasting. Factor in demand, budget, preferences, and pay rates, while reducing coverage gaps with shift trading.

Explore Dayforce Workforce Management

Manage time, pay, and rostering together

Track hours, manage rosters, and process pay in one place. With everything connected, you can help reduce errors and simplify day-to-day operations.

Explore Dayforce Payroll

Act with confidence using real-time workforce insights

See what’s happening across your stores or venues as it happens. Dayforce identifies trends in labour, costs, and performance to help you make timely, informed decisions.

Explore Dayforce People Analytics

Smarter hiring, stronger retention

Hire smarter with AI-assisted job descriptions and support your people with insights and tools that help reduce turnover.

Explore Dayforce Recruiting

Make learning easy and accessible

Support continuous learning with mobile-first training that your teams can access anywhere. Help employees build skills and easily track compliance-related training requirements.

Explore Dayforce Learning

Dayforce AI

AI that keeps work moving

In retail and hospitality, questions and admin can interrupt shifts, slow managers down, and pull focus away from customers. Dayforce AI is built into the platform to help your teams get answers and take action when they need to.

Dayforce AI works within your existing environment, using your data, respecting permissions, and aligning with your compliance requirements. Each capability is carefully developed and reviewed through structured, auditable processes, and is designed to meet defined internal quality and governance standards.

Explore Dayforce AI

Partner with a recognised leader in compliance

Seven years strong. Dayforce is proud to be named a Leader in the 2026 Gartner® Magic Quadrant™ for the 7th consecutive year.

See how we did it

Our Products

Bringing your people and processes together

Built for the pace and complexity of retail and hospitality across Australia and New Zealand, the Dayforce platform puts HR, pay, time, and compliance in one intelligent system.

Services and Support

We help you to succeed with Dayforce

With local teams across Australia and New Zealand and a strong partner network, we’re here to support you at every stage. From setup to ongoing optimisation, our regional expertise helps you get the most from Dayforce.

Your goals are our goals

When you partner with Dayforce, you get more than just HCM technology. From day one, we help you to maximise the value of your Dayforce investment with services and support that empower your teams to reach your business goals.

Get up and running fast with help from our teams who guide you through a best-practise based implementation of Dayforce.

Access our robust portfolio of services to help you to reduce risk, augment your teams, optimise your business in times of changes and so much more.

Receive continued guidance and resources from our dedicated customer success teams, our vibrant Dayforce customer community and 24/7 global support.

Dayforce Services and Support

Customer Stories

Why our customers love Dayforce

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Last Name *

Business Email *

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Total Employees *

Zip Code *

Country *

Yes, I would like to receive email messages from Dayforce such as product and industry information, publications, newsletters, event invitations and other promotions.

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See the Dayforce Privacy Policy for more details.

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Everything you need to manage your workforce, in one place

Workforce management that fits the way you work

Turn your workforce into a competitive advantage

Engage your workforce, delight your customers

AI that keeps work moving

Partner with a recognised leader in compliance

Bringing your people and processes together

We help you to succeed with Dayforce

Your goals are our goals

Why our customers love Dayforce

“Adopting Dayforce has been really rewarding for us. We know we made the right choice in finding a system that is accessible for our people and is there when they need it.”

“The Dayforce team's dedication and support has been instrumental in our success. We look forwar to another year of collaboration and achieving new milestones together!”

“The biggest benefit that I saw was that it was one system. The information wasn't put into three different systems, three different times. It was entered once and then flowed through. And it just made so much sense that this was the path we needed to take to help our business.”

Ready to get started?

More Retail and Hospitality resources:

Let us show you what Dayforce can do.

Why Dayforce?

Company Size

Industries

Dayforce

Services & Support

Resources

Get Started

Who we are

Everything you need to manage your workforce, in one place

Workforce management that fits the way you work

Turn your workforce into a competitive advantage

Engage your workforce, delight your customers

AI that keeps work moving

Partner with a recognised leader in compliance

Bringing your people and processes together

We help you to succeed with Dayforce

Your goals are our goals

Why our customers love Dayforce

“Adopting Dayforce has been really rewarding for us. We know we made the right choice in finding a system that is accessible for our people and is there when they need it.”​

“The Dayforce team's dedication and support has been instrumental in our success. We look forwar to another year of collaboration and achieving new milestones together!”​

“The biggest benefit that I saw was that it was one system. The information wasn't put into three different systems, three different times. It was entered once and then flowed through. And it just made so much sense that this was the path we needed to take to help our business.”​

Ready to get started?

More Retail and Hospitality resources:

Let us show you what Dayforce can do.

Why Dayforce?

Company Size

Industries

Dayforce

Services & Support

Resources

Get Started

Who we are

“Adopting Dayforce has been really rewarding for us. We know we made the right choice in finding a system that is accessible for our people and is there when they need it.”

“The Dayforce team's dedication and support has been instrumental in our success. We look forwar to another year of collaboration and achieving new milestones together!”

“The biggest benefit that I saw was that it was one system. The information wasn't put into three different systems, three different times. It was entered once and then flowed through. And it just made so much sense that this was the path we needed to take to help our business.”