Building a next-gen health and social care workforce

The aging population, skilled labour shortages, and technology transformation are the biggest challenges in health and social care today.

Man helping an elderly patient

What you’ll learn:

Improve engagement and retention through a better employee experience

Prepare your workforce with the right skills for the future

Streamline recruiting for efficiency and make informed hiring decisions

Minimise the administrative burden on workers for a greater focus on patient care

Health and social care organisations are facing a period of monumental change. Rapid technological advancement has made significant improvements to care accessibility and quality, while the shift to value-based care has influenced how it’s delivered, tracked, and measured. This rise of technology in the workplace, coupled with retiring baby boomers, has resulted in skilled labour shortages. But unlike other industries, healthcare is doubly strained by the aging population, with demand for services increasing as workers depart.

The workforce is feeling the burden of so much change. Burnout is a serious threat to employee engagement and retention, and lower-paid workers are flocking to retail to take advantage of rising minimum wages and fair scheduling regulations. Workers are dealing with a great deal of uncertainty, while patients’ expectations continue to grow.

The future of patient care depends on the strength and well-being of the health and social care workforce. To successfully navigate the changing landscape and build a future-ready workforce, employers must give the employee experience and patient outcomes equal attention.


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