Help Centre

Table of Contents

Log in to a product or portal

Powerpay Login
Powerpay Plus Advanced Reporting (Identity and Access Management)
Powerpay Self Service
Dayforce Application
Dayforce Wallet

Support for Employees

For all Dayforce inquiries regarding logging in, or questions about your payroll, earning statements, timecards, employee self-service and tax forms, please contact your current or former employer’s HR/Payroll department for assistance. If the issue persists, your current/former employer can always create a case via our Customer

Dayforce Application

To log in to the Dayforce application on desktop, visit You will need your Company ID, which will be provided by your employer.

Dayforce Wallet

If you are a Dayforce Wallet user, or if you would like to get your pay on-demand with Dayforce Wallet, please visit or check out our FAQs for answers to the most common support questions. 

Powerpay Self Service Application

To log in to the Powerpay application on desktop, visit You will need your Employee Number to log in.

Support for Employers

Dayforce Customer Support

Log in for support with Dayforce including Payroll, Tax, Benefits, Human Resources, Talent, Time & Attendance and Workforce Management.

  • North America 855-432-9367 (requires authentication)
  • Other countries, please create a case via the customer community portal

Dayforce Community

The Dayforce Community is an immersive and personalized experience that builds expertise, encourages peer connections, and drives product usage through engagement with content and members. We provide this always-on, online platform to accelerate your success in your role, organization, and career. 

Need access? Contact your account representative. Community is available to all Dayforce customers. 

Powerpay Customer Support

Call 1-866-398-2572 for support with Powerpay. Support in French is available at 1-866-538-8702. Please use our IVR system at 1-800-667-7867 if you are looking for the following:

  • transmission status
  • payroll total information
  • or to put a stop payment on a cheque or direct deposit.

Dayforce's toll-free 1-800 telephone system lets you complete all such payroll transactions at your convenience. You can access the system 24 hours a day, seven days a week.

Powerpay Customer training

At Dayforce, we are committed to helping you, our customer, achieve the highest possible return on your investment.  To equip you with the skills you need to get the most out of your Powerpay solution, we offer instructor-led training webinars.

Explore Powerpay Training

Year-end guides, forms and documents

Year-End Guide: Powerpay
Year-End Information can be found in Powerpay Help.
Powerpay Users – Most year end adjustments can be keyed within the application. Access the Year-End tab in Powerpay to learn more.

SAMPLE Adjustment Spreadsheet (Excel File) 
Adjustment Spreadsheet (Excel File) 

Year-End Guide: Blue (4-digit payroll numbers)
Insync Year End Customer Guide 2023 (PDF file) 
SAMPLE Adjustment Spreadsheet (Excel File) 
Adjustment Spreadsheet (Excel File) 

Request a SSAE 18 SOC 1 Report

Dayforce SSAE 18 SOC reports and quarterly Letters of Assurance are available on the Dayforce Customer Due Diligence site

Code of Conduct

As employees of Dayforce, each of us has an obligation to conduct ourselves in an ethical manner in all that we do. We must take this responsibility seriously, not only as a matter of legal and regulatory compliance, but as the basis of sound business operations and the foundation of positive relationships with our customers, employees, partners, suppliers and the communities where we work.
Dayforce Code of Conduct

Ethics Reporting

To report an accounting, corporate governance, ethical or legal issue regarding Dayforce, you may submit an anonymous report through EthicsPoint via or 1-866-ETHICSP (866-384-4277). 

Customer Funds

U.S. customer funds are held in a Trust and Ceridian National Trust Bank is the trustee.  


Learn about Dayforce's commitment to Accessibility.


Find answers to Frequently Asked Questions (FAQs)

Contact Us

Find contact information for Dayforce's global offices on our Contact page.

Let us show you what Dayforce can do.

Subscribe to our Blog