Help Centre
Table of Contents
Support for Employees
For all Dayforce enquiries regarding logging in, or questions about your payroll, earning statements, timecards, employee self-service and tax forms, please contact your current or former employer’s HR/Payroll department for assistance. If the issue persists, your current/former employer can always create a case via our Customer Community for further assistance.
Dayforce Application
To log in to the Dayforce application on desktop, visit dayforcehcm.com. You will need your Company ID, which will be provided by your employer.Support for Employers
Log in for support with Dayforce including Payroll, Tax, Benefits, Human Resources, Talent, Time & Attendance and Workforce Management.
Dayforce Customer Support:
- North America 855-432-9367 (requires authentication)
- Other countries, please create a case via the customer community portal.
Dayforce Community
The Dayforce Community is an immersive and personalised experience that builds expertise, encourages peer connections and drives product usage through engagement with content and members. We provide this always-on, online platform to accelerate your success in your role, organisation and career.
Need access? Contact your account representative. Community is available to all Dayforce customers.
Request a SSAE 18 SOC 1 Report
Dayforce SSAE 18 SOC reports and quarterly Letters of Assurance are available on the Dayforce Customer Due Diligence site.
Code of Conduct
As employees of Dayforce, each of us has an obligation to conduct ourselves in an ethical manner in all that we do. We must take this responsibility seriously, not only as a matter of legal and regulatory compliance, but as the basis of sound business operations and the foundation of positive relationships with our customers, employees, partners, suppliers and the communities where we work.
Dayforce Code of Conduct
Ethics Reporting
To report an accounting, corporate governance, ethical or legal issue regarding Dayforce, you may submit an anonymous report through EthicsPoint via https://ceridian.ethicspoint.com or 1-866-ETHICSP (866-384-4277).
Customer Funds
U.S. customer funds are held in a Trust and Ceridian National Trust Bank is the trustee.
FAQs
Find answers to Frequently Asked Questions (FAQs).
Contact Us
Find contact information for Dayforce's global offices on our Contact page.