Frontline leaders: Unmissable breakout sessions at Dayforce Discover 2026

Frontline work runs on timing, coverage, and clarity. When the schedule is off, the pressure shows up fast in labour costs, employee frustration, and customer experience.

That’s why this Dayforce Discover 2026 guide focuses on the sessions that can help frontline leaders make work run better where it matters most. A couple of Customer Experience and Services sessions are included too, because strong operations depend on more than just the schedule.

The sessions scheduler is live, so as soon as you register, you can start selecting the breakouts that best fit your goals.

Register for Dayforce Discover to book your breakout sessions.
Register now

If you want to build a better labour plan

If your focus is smarter staffing, stronger forecasting, and better workforce decisions, start here.
 

• WFM202: The decisions that drive performance in retail and hospitality: Dayforce Strategic Workforce Planning, Workforce Budgeting, and Advanced WFM
  This session shows how labour decisions connect to cost, employee experience, and performance. It’s a strong fit if you want a more practical way to connect planning, budgeting, scheduling, and payroll.

• WFM209: Closing the gap: Connecting workforce strategy to frontline reality
  If your plans look good on paper but fall apart in the real world, this session helps connect strategy to frontline reality. It’s a useful choice if you want better schedules, less strain, and a more stable team.

• CXS609: Built to last: How Catholic Charities Chicago designed Dayforce for adoption, alignment, and scale
  If you want your operating model to hold up over time, this session shows how governance, ownership, and alignment support lasting success. It’s a helpful complement when you’re thinking about how workforce plans become everyday practice.

If you want every shift to count

If your priority is better coverage, more flexibility, and less manual effort, these sessions are worth your time.
 

• WFM205: Make every shift count: How Evri and Lidl adapt with Flex Work and shift marketplace
  This session shows how organizations are using Flex Work and shift marketplace to respond faster to demand. It’s a smart pick if you want ideas for staying flexible without adding more manual work.

• WFM200: Product Spotlight: Drive stronger business outcomes with Dayforce Workforce Management
  This session gives you a clear look at how Dayforce Workforce Management can support stronger business results. It’s a practical option if you want to see how workforce management can improve day-to-day execution.

• CXS601: How to build confident, high-performing teams with Dayforce Training Services
  Frontline operations only work well when teams know how to use the tools in front of them. This session shows how training and services can help build capability and support stronger adoption after go-live.

If you want a better employee and customer experience

If you’re trying to make frontline work easier for employees and smoother for customers, these sessions can help.
 

• WFM206: From paper to possibility: how Center Parcs built better employee and customer experiences with Dayforce
  This session shows how one organization moved away from paper-based processes and created a better experience on both sides of the workday. It’s a strong fit if you want a concrete example of operations and customer experience working together.

• WFM203: Connect the moments that matter: A reimagined employee time and scheduling experience
  If your goal is to make the everyday experience easier for frontline workers, this session is worth a look. It can help you think about how time and scheduling design affect both efficiency and morale.

• CXS603: The path to greater value: How J.B. Poindexter sustains success with Dayforce
  This session focuses on what happens after go-live, including how organizations keep momentum and optimize over time. It’s a good fit if you want practical ideas for sustaining value as business needs shift.

If you want to stay ready for what’s next

If your team is navigating compliance change, AI, and a more complex operating environment, these sessions can help.
 

• WFM201: 2026 hourly worker laws: What HR needs to know (and do)
  This session walks through the latest hourly worker laws and what they mean for administrators, managers, and hourly employees. It’s a smart choice if compliance is part of your frontline operating reality.

• WFM208: From insights to action: What's next for AI in Workforce Management and Payroll
  If you want to understand how AI is changing workforce management and payroll, this session helps connect the dots from insight to action. It’s a useful option for leaders who want to keep pace without losing control.

• CXS609: Built to last: How Catholic Charities Chicago designed Dayforce for adoption, alignment, and scale
  This session is a reminder that change lasts longer when governance, alignment, and adoption are built into the model. It’s a practical fit for teams planning ahead, not just reacting to what’s next.

Dayforce Discover 2026 is bigger than a conference agenda. It’s a chance to zero in on the operational challenges that matter most, then build a schedule around the sessions that can help you solve them.

So start with the question that matters most: what would make frontline work easier, faster, or more sustainable for your team?

Choose your priority. Build your agenda. Use the sessions scheduler to lock in the breakouts that will help you bring something real back to the front line.

Register for Dayforce Discover 2026 and start building your frontline leader schedule today.

Register now