Katerina Hanna

Katerina Hanna is Vice President of Customer Success at Dayforce, where she leads the Global Customer Experience Hub. In this role, she drives strategies that enable customers to realise measurable outcomes and long-term value from the Dayforce platform.

With deep expertise across customer success, renewals, and customer experience, Katerina is known for aligning technology with business goals to accelerate time-to-value and maximise impact.

A collaborative and empathetic leader, she forges strong partnerships with customers, partners, and cross-functional teams- fostering a culture of accountability, innovation, and continuous improvement. Passionate about elevating the customer experience, Katerina champions initiatives that unite people and technology to deliver exceptional results across every stage of the customer journey.