Ceridian 2023 Executive Survey: 75% of Global Business Leaders See Strong Revenue Growth Ahead, Revealing Both Optimism and Opportunities

Findings reveal positive outlook, yet work to do with modern talent strategies and technology to meet the growing challenges of managing a boundless workforce

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August 10, 2023

Ceridian (NYSE: CDAY; TSX: CDAY), a global leader in human capital management (HCM) technology, today released the results from its annual Executive Survey focused on the power of mobilizing the boundless workforce. The survey revealed 85% of leaders feel confident their organizations will achieve their 2023 goals and 75% see strong revenue growth ahead. Additionally, eight out of 10 survey respondents said their workforce has the skills to meet organisational performance goals in the next two years.

At the same time, the results uncovered friction between the positive outlook for operating results and a growing complexity crisis. 92% of respondents see workforce challenges like employee attraction, engagement, and retention, in addition to compliance complexities creating risks for their organisation’s ability to achieve its goals in the next year.

“Top leaders feel confident they will reach their goals - guided by an understanding that it will take strong technology and tough decisions to meet demands and continually unlock the potential of today’s boundless workforce, which is fluid, always-on, and borderless,” said Susan Tohyama, CHRO, Ceridian. “The efforts towards workforce transformation that organisations have already made are remarkable, but more opportunities abound. Our latest Executive Survey is a rallying cry for business leaders to invest today in people strategies and systems to be positioned for future growth and resiliency.”

The survey polled more than 2,000 business leaders at the director level or above across seven countries, in companies with at least 1,000 employees. The research shows leaders globally have begun embracing modern technology and reimagined talent strategies to help elevate their people operations and unlock efficiencies, however, there is still work to do in a number of critical areas including:

  • Using technology to maximize productivity: 81% of respondents said their organisation uses artificial intelligence (AI) to replace repetitive tasks, which three-quarters of these respondents say increases productivity and efficiency. But less than half of the leaders surveyed said their organisations are using technology to optimize skills usage throughout the business.
  • Optimizing use of contingent workers: 80% of surveyed organisations currently employ contingent workers, with the majority (65%) saying they will increase their reliance on these workers in the next two years. However, 70% say they are somewhat or strongly challenged when integrating them into their workforce, and nearly half (44%) say finding contingent workers with specific skills presents issues.
  • Simplifying internal mobility: 74% of surveyed leaders expect internal mobility to increase in their organisations in the next two years. With respondents ranking engagement and retention (55%) as their top roadblocks to achieving their organisational priorities and goals, followed by labor and skills shortages (50%), harnessing internal mobility opportunities will help give workers the flexible careers they want while fostering higher organizational performance and productivity.

To learn more, download Ceridian’s 2023 Executive Survey: The power of mobilizing the boundless workforce here.


About Ceridian   
Ceridian. Makes Work Life Better™.   

Ceridian HCM Holding Inc. is a global human capital management software company. Dayforce, its flagship cloud HCM platform, provides human resources, payroll, benefits, workforce management, and talent management functionality. The Dayforce platform is used to optimize management of the entire employee lifecycle, including attracting, engaging, paying, deploying, and developing people. Ceridian has solutions for organisations of all sizes. Visit or follow us @Ceridian.  


Forward-Looking Statement  

This press release contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, and our expectations, hopes, intentions or strategies regarding the future are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to the future and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.   

This press release should be read in conjunction with the risks detailed in the “Cautionary Note Regarding Forward-Looking Information,” “Forward-Looking Statement,” “Risk Factors” and other sections of Ceridian’s Quarterly Reports on Form 10-Q, Annual Reports on Form 10-K and other filings with the Securities and Exchange Commission.  


Survey Methodology

Hanover Research conducted Ceridian’s Executive Survey research study online from May 8 to May 30, 2023. The study included 2,020 respondents with a margin of error of ±2.07%. Respondents were aged 25+, director and above, working in the finance/ HR/ IT/ operations/ payroll departments, at companies with at least 1,000 employees and an annual revenue of at least $5 million USD. Countries included Australia, Canada, Germany, New Zealand, Singapore, the United Kingdom, and the United States.


Media Contact:  
Leslie Whitelaw
+1 437-224-6993

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