Financial Services

Balancing customer service, employee experience, and profitability is a constant challenge for many banking operations. Under-staffing results in long customer wait times and lost opportunities to sell higher margin non-interest income products, while over-staffing causes unnecessary labor expenditures and lower profits. Organizations like Regions Bank know that compliance is perhaps the biggest issue the financial industry faces today.


Dayforce can help you ensure that the right people with the right skills and licenses are in the right place at the right time. The Scheduling module helps you staff appropriately and enforces all schedule policies in real-time. The result is a happier workforce and more compliant schedules. With the right information in the right context and with live, visual KPI feedback, branch, call center and division managers immediately understand the impact of decisions on bank performance goals. Managers can make better decisions with confidence, assured that every team member has a positive impact on profits.

Dayforce can enable your organization to:


Increase visibility and control of labor hours and dollars

  • Gain greater visibility into the hidden factors inhibiting workforce performance.
  • Improve the efficiency of managing your workforce and eliminate costly payroll errors.
  • Give employees and managers the tools to gain insight into business performance and empower them to make adjustments

Make better staffing decisions

  • Maximize your coverage in the branch to improve customer service and ensure that opportunities are not lost to convert customer traffic into profitable transactions
  • Reduce over- and under-scheduling to ensure that you always have the right person with the right skills and license to serve your customer

Ensure compliance

  • The Dayforce application is able to handle an unlimited number of schedule and pay policies to accommodate the most complex labor and union requirements
  • Real-time schedule alerts prevent managers from breaking schedule rules, while the Time and Attendance functionality allows for easy employee management