We know that retailers need the right amount of labor supply to meet customer demand. At the same time, they need to balance their variable staffing requirements with labor costs and ever-tightening budgets. For many retailers, manual processes and cumbersome systems put the customer experience, employee satisfaction, profitability and compliance at risk.
Dayforce is a single application that helps retailers put enterprise performance at the center of workforce planning, scheduling, task management and tracking. Our application fuses performance goals and Key Performance Indicators (KPI) into all of our modules so you can see and understand – in real time – the impact of operational decisions on corporate KPI achievement. By putting corporate performance goals at the center of workforce management, our solution unites an entire workforce in the pursuit enterprise performance.
Align your workforce with corporate goals. With Dayforce, you can increase accountability for plans with KPI measures embedded directly in operational systems. Our modules update corporate KPI targets in real-time in order to empower managers by helping them gain critical understanding of their impact on enterprise performance.
Plan, Deploy and Track. Performance-Driven Workforce Management in a single application. Dayforce Workforce Management is a solution that helps you with long-term labor planning, short term forecasting and scheduling, task management and daily time and attendance.
Improve coverage, increase conversion, boost sales. We ensure that your staff deployment is optimized to meet customer demand and KPI performance. We know that getting the right people, at the right place, at the right time leads to better coverage and increases conversion rates, boosts sales, and ultimately gives your company the competitive advantage.
The Dayforce Retail Advantage
We know that retailers always feel the need to work at a faster pace. This is particularly true when it comes to IT-enabled business functionality. With the commercialization of the web and easy access to information, your customers are demanding better service both in-store and online. In this economy, retailers are being challenged to do more with less, delivering performance-enabling capabilities faster and less expensively than ever before. Dayforce addresses the need to accelerate delivery of technology-enabled business value through its workforce performance solution. With Dayforce, you can:
- Reduce labor as a percentage of same-store sales. Many retailers still manage basic employee processes – planning, scheduling, payroll and employee communication – inefficiently, inaccurately and manually. With our product, you can drastically increase the efficiency of you workforce and schedule shifts more effectively.
- Increase comparable store sales. Current-generation Workforce Management can impact your store’s sales in two ways. First, the reduction in administrative burden associated with scheduling and tracking employees increases productivity so associates and store managers can spend more time on the floor with customers. Second, our scheduling module optimizes coverage to forecasted customer demand. The right number of associates in the store improves the customer experience and conversion rates.
- Improve customer service consistency and quality. We ensure that your customers are welcomed by the appropriate mix of associates. Sales are supported, check-outs are efficient and store facilities properly maintained.