Customer Profile:

• Mall-based casual apparel & accessory retailer
• 1100+ stores across United States, Puerto Rico, Canada, & UAE
• 20,000-40,000 employees depending on the season
• Fast-growing company with a 22% 7 year CAGR

Challenges:

• Outdated IT infrastructure
• Limited visibility into workforce metrics and performance
• Require a solution to scale alongside their tremendous growth and market success
• Need to maximize sales and improve operational performance

Solution:

• Dayforce Time & Attendance, Scheduling, Employee Self-Service, Schedule Optimization and Forecasting
• Transitioned from a sales-based labor model to a traffic-based labor model
• The Key Performance Indicator dashboard allows Corporate and store-level managers to track actual sales, expense, and conversion performance to budget in real-time

"We implemented Dayforce on time and under budget, which was a wonderful achievement in itself, and the ROI we've experienced on the software investment is even greater than we anticipated"
 

Julie Sedlock, Group VP of Store Operations, Aeropostale