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White Papers

Dayforce white papers reflect leading thinking on technology and services, focusing on workforce management best practices, the business benefits of workforce management, and human capital management (HCM) technology strategy.

We are careful to only publish white papers we believe provide substantial business and educational value, and that are relevant to workforce management or human capital management. 

Automated Scheduling and the Degrees of Optimization

Introducing four degrees of optimization

  This White Paper clarifies the difference between automation and optimization, and introduces the incremental approach to schedule optimization. The paper highlights the value that clients place on having choices in their change management process. 

SaaS: More Affordable, Faster and Easier

Why Software-as-a-Service (SaaS) is Quickly Becoming the Preferred Way to Adopt Enterprise Workforce Management Software - And What it Means for your Company

  This White Paper deliniates some of the key advantages of the SaaS model over traditional, on-premise software deployment. Clients that select SaaS enjoy the security of only paying when the system goes live, among other advantages, such as: elimination of maintenance costs, faster speed to ROI, and more predictable fees.

 

Aligning the Retail Workforce with Unrealized Sales Opportunities

Why Leading Retailers Use Traffic Data for Workforce Management

  This White Paper examines the benefits and limitations of traditional point-of-sale data usage, and makes a case for the use of traffic data to enhance business insight for retail organizations. The paper demonstrates that retailers are able to use both POS and traffic data to discover and capitalize on unrealized sales opportunities.

Workforce Management UX

Moving from User Interface After the Fact to User Experience as a Key Driver of Design

Dayforce White Paper: Workforce Management UX This White Paper makes the case that workforce management software vendors must move beyond the paradigm of the so-called User Interface (UI), which typically means considering an applications visual appearance and usability only long after core design is complete, and instead embrace the paradigm of User Experience (UX), which begins each design process by making the user's experience central to the design of every part of an application.

The Case for Performance-Driven® Workforce Management

Recognizing the Workforce as a Strategic Asset

This White Paper explains why today’s leading organizations recognize that the workforce is the heart of their operations.   Manual processes and first-generation Workforce Management solutions can fall short of connecting daily workforce management decisions with the paramount goal of maximizing company performance.

Usability in Workforce Management

The Importance of Closing the Gap between Enterprise Applications and Consumer Web Applications

Where previously basic functionality, primitive graphical user interfaces and design as an afterthought were considered acceptable, today’s enterprises understand the value of limitless speed and intuitive application design that allows managers to spend less time on processes, focus immediately on key factors that drive company performance, and ultimately make better decisions.

Retail Employees Are Not Machines; Customer Service is Not a Can of Beans

Optimizing the Retail Workforce to Drive Overall Performance, Including Cost-Effectiveness, Sales and Service Quality

This White Paper for Retail shows how a renewed focus on customer and employee experiences, coupled with a more sensible approach to Workforce Management and labor demand forecasting, is boosting retailers’ bottom lines and valuations. 
 



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